Privacy Policy

Here at Tails in the Trees, we are committed to protecting and respecting your privacy at all times. We will treat your personal data in accordance with the General Data Protection Regulation (GDPR).

We may ask you to provide certain information by which you can be identified when using our website. This information will only be used in accordance with this privacy policy. We may update this policy from time to time, so please check back if you’re the cautious type.

What Information Do We Collect?

We may collect the following types of information:

Names and addresses
Email addresses
Telephone numbers
Website cookies

What Is the Information Used For?

We collect this information to better understand your needs and provide you with the best possible service. Here’s what we use it for:

In-house record keeping
To contact you about our services (like your booking, a follow-up, or occasional updates)
To improve our products and services
To comply with legal requirements

We may share your information with our service providers, associated organisations, or agents for the above purposes. We will never sell, publicise, or share your information with anyone else without your permission.

Controlling Your Personal Information

We take your privacy seriously and are committed to keeping your data safe. To protect your information, we have suitable physical, electronic, and managerial procedures in place to safeguard everything we collect online.

By giving us your personal information, you consent to us using it for the purposes described in this policy.

You have the right to request details of the personal information we hold about you under GDPR. Just get in touch and we’ll sort it out.

Changes to Your Info

If your personal details change (say you move, or change your email), please let us know so we can keep things up to date.

Cookies

What Are Cookies?

Cookies are small files that get stored on your computer when you visit websites. They help analyse web traffic and can remember your preferences so we can tailor your experience. Handy, right?

Cookies help us improve our website by showing us what’s working and what’s not. They don’t give us access to your computer or any personal info beyond what you choose to share.

You can choose to accept or decline cookies. Most browsers accept them automatically, but you can change your settings to decline them if you prefer. Just note: disabling cookies might limit some website features.

What We Use Cookies For

Cookies on our website are used for:

Analytics/performance – to understand how people use the site, which helps us make improvements.
Functionality – so the site remembers you and your preferences when you come back.
Sharing – so you can share pages on social media like Facebook and Instagram.

If you don’t want cookies, you can adjust your browser settings to refuse them or clear any existing cookies. For more info, visit All About Cookies.

Questions?

If you have any questions about this policy or how we use your data, drop us an email. We’ll get back to you as soon as we can.